Kids helpline is a free private helpline aimed at assisting Australians from 5 to 25 years old with their mental health and wellbeing. They provide assistance through phone, email or online counselling. They are a 24/7 service.

Phone: 1800 55 1800

Youth Beyond Blue provides a 24/7 phone counselling service and an online chat option for youth to discuss their mental health and concerns.

Phone: 1300 22 4636

Headspace supports young people 12 – 25, with mental health, physical health, drug and alcohol support, and educational and vocational support. They offer assistance through telehealth or through an online forum.

This is a support service for being anyone having a personal crisis and for suicide prevention through a phone helpline, a text service, crisis support chat and help resources.

Call: 131 114

This service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.

Call: 1300 659 467

The Victorian Government has partnered with headspace, the National Youth Mental Health Foundation to develop SAFEMinds: Schools And Families Enhancing Minds, a comprehensive learning and resource package that will enhance the capacity of school communities to effectively identify children and young people with early signs of mental health issues, offer school-based interventions and refer appropriately when needed.

Information available for schools and for families.

A service for men with emotional or relationship concerns providing phone and online counselling.

Call: 1300 78 99 78

Butterfly Foundation for eating disorders offers a multitude of services and programs that provide support, treatment, prevention, early intervention, education and training.

Berry Street provides family violence support services, trauma services, out of home care, and parent and family services.

Berry Street 

The Salvation Army works to support families in the community who are experiencing difficulties in the form of food parcels and vouchers. Local activities and programs are also offered for families and individuals. 

Salvation Army

Kildonan Uniting Care supports vulnerable families who need access to emergency relief, housing and homelessness, mental health, drug and alcohol supports. 

Kildonan Uniting Care

Anglicare assists families who need access to emergency relief, family violence services, drug and alcohol supports. 


Relationships Victoria offer counselling for young people and families requiring family dispute resolution or mediation.

Relationships Victoria

Youthlaw advocates for young people under 25 who require legal support.


Victoria Legal Aid supports families and young people with legal matters. 

Victorian Legal Aid

The Orange Door is a free service for adults, children, and young people who are experiencing or have experienced family violence and families who need extra help.

The Orange Door

24 hours a day, 7 days a week support for women and children who are victims of family violence.

Safe Steps

24 hours a day, 7 days a week support for victims of sexual assault.

Sexual Assault Crisis Line